Warranty Policy
At Memo’sMart, we are committed to providing high-quality products and reliable service. All devices purchased from Memo’sMart are covered under the following warranty terms:
Warranty Coverage
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All electronic devices are covered by a 2-year warranty starting from the date of purchase.
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The warranty includes repair services and spare parts at no additional cost to the customer.
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If a product cannot be repaired, Memo’sMart reserves the right to replace it with a similar model of equal value.
Warranty Conditions
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The warranty is valid only with proof of purchase (invoice or order confirmation).
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The warranty applies to manufacturing defects and normal usage of the device.
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Damage caused by misuse, accidents, unauthorized repairs, or lack of proper maintenance is not covered under this warranty.
How to Claim Warranty
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Contact our customer support team at 📧 support@memosmart.com with your order number, product details, and a description of the issue.
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Our team will guide you through the warranty claim process and arrange for inspection or service.
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Repairs and replacements will be carried out free of charge within the warranty coverage period.
Exclusions
The warranty does not cover the following:
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Physical damage, drops, or liquid damage.
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Accessories and consumables (such as batteries, cables, or chargers) unless specifically stated.
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Issues resulting from unauthorized modifications or repairs.